This website uses cookies to ensure you get the best experience on our website. Read more
Shipping & Delivery
1. SHIPPING & DELIVERY POLICY
At Look, we provide FREE Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Local Deliveries
There are 2 delivery options available for customer, Standard and Express courier.
Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.
Express Courier – is available at an additional charge of INR 499/- and it takes approximately 3 working days to reach you from the time of order.
To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
International Deliveries
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.
Q. When will my order be shipped?
A. We prepare your package as soon as you place the order and ship it within 24-48 hours of order placement.
Q. When will my order be delivered?
A. Your order will be safely packed and shipped within 1-2 business days from the date of payment.
Your package will usually take at least 8-16 working days to deliver in the Worldwide and india 3-5 working days.
Delivery time may be more in festive seasons. Please be patient.
Q. What are the delivery charges?
A. For the orders to be delivered in the US, the shipping charges are a flat INR 2499/- for orders below INR 5000/-. Orders above INR 5000/- are delivered for free.
For the orders to be delivered in the India, the shipping charges are a flat INR 500/- for orders below INR 1999/-. Orders above INR 1999/- are delivered for free.
For the orders to be delivered rest country, the delivery charges are INR 2499/- for all orders.
All the shipments are insured, so you can relax.
Q. Where can I track my order?
A. All the orders in the US are shipped through USPS First Class Mail.
For orders to be shipped outside the US, we use USPS Priority Mail.
Online tracking for both types of shipping on all orders is available 24X7.
For any further queries, contact us at info@bibelotjewels.com
Q. International Deliveries
A. For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way.
Q. TAXES, DUTIES & TARIFFS
A. For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
Please note: We do not ship Express to PO Boxes, APO or FPO addresses at this time.
